LET THAT THING PINK

Thank you for shopping with us at Rich By Heart Clothing. We strive to ensure that every purchase meets your expectations. However, if you are not entirely satisfied with your purchase, we're here to help.

1. **Returns:**
    - You have [0- 30 days] to return an item from the date you received it.
    - To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it.
    - Your item must be in the original packaging with all tags attached.

2. **Refunds:**
    - Once we receive your item, we will inspect it and notify you that we have received your returned item.
    - We will immediately notify you on the status of your refund after inspecting the item.
    - If your return is approved, we will initiate a refund to your original method of payment.
    - You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. **Exchanges:**
    - We do not offer exchanges at this time. If you need a different size or color, please return your item for a refund and place a new order.

4. **Non-Refundable Items:**
    - Gift cards are non-refundable.

5. **Shipping:**
    - You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

6. **Damaged or Defective Items:**
    - If you receive a damaged or defective item, please contact us immediately for assistance.

7. **How to Initiate a Return:**
    - Please contact our customer service team at support@rbhent.com to initiate a return.

Please ensure to include your order number and reason for return when contacting us. We will guide you through the return process and address any concerns or questions you may have.

Rich By Heart Clothing reserves the right to refuse returns that do not meet the above criteria or if returned items are not in their original condition.

Thank you for choosing Rich By Heart Clothing. We appreciate your support and hope to exceed your expectations with every purchase.

Sincerely,
Rich By Heart Clothing Team

Thank you for choosing Rich By Heart Clothing for your fashion needs. We aim to provide you with the best shipping experience possible. Please review our shipping policy below:

1. **Processing Time:**
   - All orders are processed within [1-3 business days] after payment confirmation. Orders are not processed or shipped on weekends or holidays.

2. **Shipping Methods:**
   - We offer standard shipping options for domestic and international orders.
   - Expedited shipping options may be available at an additional cost.

3. **Shipping Rates:**
   - Shipping rates are calculated based on the weight of your order and the destination.
   - Free shipping may be available for orders over a certain amount. Please refer to our website for current promotions and offers.

4. **Estimated Delivery Time:**
   - Delivery times vary depending on the shipping method selected and your location.
   - Estimated delivery times are provided during the checkout process for your convenience.
   - Please note that delivery times may be affected by external factors such as weather conditions or carrier delays.

5. **Order Tracking:**
   - Once your order has been shipped, you will receive a tracking number via email.
   - You can track the status of your order using the provided tracking number and the carrier's website.

6. **Shipping Restrictions:**
   - We currently only ship to addresses within U.S.A.
   - We do not ship to P.O. boxes or APO/FPO addresses.

7. **International Shipping:**
   - International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
   - Customs policies vary widely from country to country. Please contact your local customs office for more information.

8. **Shipping Address:**
   - Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

9. **Order Modifications:**
   - Once an order has been placed, we are unable to make changes to the shipping address or shipping method.

10. **Shipping Partners:**
   - We partner with reputable shipping carriers to ensure safe and timely delivery of your orders.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at support@rbhent.com. We are here to assist you and ensure that your shopping experience with us is enjoyable and hassle-free.

Thank you for shopping with Rich By Heart Clothing. We appreciate your business!

Sincerely,
Rich By Heart Clothing Team